Recently me and my girlfriend purchased a Car from the Gateshead Motor Company (aka; Team Valley Cars LTD) the car was a nice model, BMW 520i from 1999, and at the price of £999, who could say no? I was assured by the salesman that the car was in perfect condition, no known faults and hadn’t been used for nefarious purposes (it is the kind of car a bank robber would use after all). Seemed ideal for the purposes we wanted it for, that is, y’know the usual stuff… Driving around, going places, and transporting things, standard vehicular usage. We’re not likely to be using it much, public transport suits her commuting needs and I work from home.
Exchange of money took place after we’d had a very short test drive (the car was almost empty of fuel) when we were both satisfied and then we began to drive home. About 10-20 minutes into the journey, the engine overheated. After a few quick checks we’d determined it was probably a burst radiator. We filled the radiator with some water and drove the rest of the way home, and yes, we added boiling water to the radiator, I’ve since been told this is unnecessary in modern cars. A few further inspections and one good mechanic later our assumptions were confirmed, the radiator is duff and needs replacing.
Now this isn’t the kind of part which breaks within 10 minutes of driving, it is the kind of part that a used car salesman can get away with not mentioning.
Needless to say, we’re not very happy about what has transpired. We’re pursuing this as the sale is in contravention of the Sale of goods act (specifically that the car was not suitable for the purpose specified), we’re perfectly aware of our statutory rights and we’re entitled to a refund, repair or refund of the cost of repair. Letters have been sent, the correct authorities informed, the dealer has failed to respond and in the near future I will be filing a claim in the small claims court to recover the cost of repair and the costs of filing a case against them…
The repair is in progress and soon everything will be in working order but I just wanted to warn all those nice internet people about this company in the hope that it prevents them being stung as we have. Coincidentally the BBC has a story regarding the rise in sales of broken cars on their website today. So at least we know we’re not alone in this.